Privacy Policy
This Privacy Policy explains how Roof Repair Orlando FL ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or contact us about our roofing services.
Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Name, email address, phone number, and property address when you submit a contact form or request an estimate.
- Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, time spent on pages, and referring URL.
- Cookies and Tracking: We may use cookies and similar technologies to improve your browsing experience and understand website traffic patterns.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested estimates or roofing services
- To communicate with you about your roofing project or service request
- To improve our website, services, and customer experience
- To analyze website traffic and usage patterns
- To comply with legal obligations and protect our rights
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential
- When required by law, court order, or governmental authority
- To protect our rights, property, or safety, or that of our users or the public
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Cookies
Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website. Types of cookies we may use include:
- Essential Cookies: Necessary for basic website functionality
- Analytics Cookies: Help us understand how visitors interact with our website
- Preference Cookies: Remember your settings and preferences
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.